Authenticator Woes Part 2

Posted by on Jun 12, 2010 in Commentary | 5 comments

I contacted Blizzard support via email and was asked three questions to verify my account. I was unable to answer all of them. One question involved providing my vanilla WoW serial number, something that I no longer thanks to Typhoon Ketsana. The rep told me to email Account Services directly and provide a government-issued ID plus a scanned printout of a document they provided in the link. I submitted what was required two days later. After nearly three days, I got a response that Blizz has removed my authenticator and I was able to login.

It was a long and arduous process. I still can’t get over the fact that the one thing that was protecting my account also prevented me from accessing it. Overall, I was unable to play the game for about a week.

Pardon the short update. Real life is getting in the way again. If you want to hear about the new talent previews, has those covered. I was supposed to write a post about gear stagnation but this week’s heroic drops have managed to shut me up. Imagine that?